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Online Office Hours


CanvAssistance schedule | Building 9, Room 110 (MIDS), or Building 19, Room 109

New to Canvas? Start your Canvas Orientation online.

Request Test Courses and combined sections.

Make Your Courses Accessible to All Students!

You can make sure that students can learn from you, regardless of their ability. The SBCTC Accessibility 101 Online Course is a great resource for learning to create accessible course materials:

Tune Up Your Course With PLAID!

The Peer-Led Analysis of Instructional Design (PLAID) is a tool to help you analyze and make changes to your online, hybrid, or web-enhanced course. Learn more!

Using video? Is it captioned?

Captioning helps students learn better, especially those learning English and those studying in loud places (like work). In addition, federal law requires that videos used in an instructional setting be captioned. That includes YouTube videos, Camtasia, Vimeo, TED talks, Panopto... anything that a student who can't hear would need for class.

Lower Textbook Costs for Students/Open Educational Resources FLC

The Open Educational Resources (OER) Faculty Interest Group meets throughout the year to learn how to remove the cost of textbooks as a barrier to student success. Learn more about what they've found!

Need a video?

Contact for more information, or see the website for more on how to get started.

2017-18 Faculty In Residence

Have questions about using technology in your courses? E-mail Us or call Ext. 3969 to connect!

  • Sue Frantz, Psychology
  • Tommy Kim, Literature and Film Studies
  • Maurea Maya, ABE/ESL
  • Deb Moore, Library


Who is Instructional Design?

Sue Frantz, Faculty-in-Residence

Bob Hier, Media Producer

Tommy Kim, Faculty-in-Residence

Marc Lentini, Director

Maurea Maya, Faculty-in-Residence

Deb Moore, Faculty-in-Residence

Chad Russell, Media Programmer


What does Instructional Design do?

Instructional Design at Highline is charged with four goals:

  • Assist faculty with curriculum design and instructional materials development
  • Produce video and other multimedia in support of the instructional process>
  • Build a community of practice around the use of technology in teaching
  • Support faculty development of online, hybrid, and technology-enhanced courses

We do this through a combination of project partnerships with faculty or departments (for example, redesigning a program to modular, open-entry courses), workshops, seminars and discussion groups, and one-on-one, just-in-time consulting.

Department staff are involved in IT leadership, technology training, distance learning, faculty development, teaching in several different departments, and multimedia production.

We work closely with the Learning and Teaching Center, the Library and Information Technology Services.